Don't Blame Your Partner

I've noticed a trend recently when dealing with partnerships.  It seems that when a business is a partnership and something is messed up, like nobody responded to my phone call or email, the person I'm talking to will say "I thought my partner had taken care of that."  What that tells me is that you don't have a really good partnership and maybe I should think twice about doing business with you and your partner.  We can argue that we have lots of ways to communicate quickly with each other, so much so that things get lost in the flood of email, phone calls, text message and snail mail, just to name a few.  But as someone who is doing business with you it still feels like bad business and a poor excuse.

One merchant that sells my pottery sometimes can't respond to an email as quickly as they would like.  But they have never given me the excuse that they thought the other partner responded.  They simply deal with my email as soon as they can and if it's been a while, they apologize for the delay.  They don't waste their time or mine with excuses.  We all really know the reason, everyone is very busy.  I also know that they will get back to me as soon as they can, they have set that precedent.  I trust them.  I understand a little bit about their end of the business and I respect their time and needs and they return the favor. 

Check out the gallery page - Future Relics Gallery